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TERMS & CONDITIONS

Below summary of details and conditions for vehicle hire from Oz Merch & Touring.

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DEPOSIT AND PAYMENT:


To secure and confirm your booking we require a standard deposit of £750.00 to be paid on credit/debit card. You can also pay the deposit via transfer, cheque or cash but card is preferable. The deposit is required as insurance against vehicle damage and deposits are “usually” returned within 3 working days of the safe return of the vehicle. Full payment by credit/debit card, bank transfer, cheque or cash must be received in advance or on collection of the vehicle. In the instances a deposit is not taken (Must be agreed prior to pick up) your card details will be stored and in the instances of a crash the card will be debited of the deposit amount.

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DRIVERS:


Drivers must be 23 or over but under 75 and have held a licence longer than 2 years. Drivers must also have no more than 6 points in the last 5 years or have any convictions for drink driving or driving without insurance. If drivers do not meet these requirements they can be referred to our insurers, time and circumstances permitting. Insurers may increase the excess resulting in a larger deposit being required. If a driver wishes to be referred they must complete and sign a separate insurance referral form. Our insurers accept the following foreign Licences: EU, USA, Canadian, Australian, New Zealand, and South African. Copies of all drivers licences must be taken before or on collection of vehicle. The UK photo card licence you must be produced it person at point of collections

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VEHICLE COLLECTION AND RETURN:

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Collection/Return will be at the base of Oz Merch & Touring in Bedworth, Warwickshire.

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DRIVING IN EUROPE:

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Yes you can take the vehicle out of the UK and in to Europe but you must let us know in advance so we can arrange this with our insurer. 

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DAMAGE AND FINES:

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It is the hirer’s responsibility to pay for vehicle damage including damaged windows, tyres and interior fittings up to a total of £750 It is the hirer’s responsibility to pay for all parking and traffic fines. For further information please read the below hirer’s responsibilities.

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OZ TOURS SELF-DRIVE HIRE – HIRER’S RESPONSIBILITIES

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1. Traffic Ticket/Offences:
a) Red Route Offences
Any unpaid charge referred to Oz Merch & Touring will be passed onto the hirer with a £20 admin fee added.
b) Bus Lane Offences
Any unpaid charge referred to Oz Merch & Touring will be passed onto the hirer with a £20 admin fee added.
c) Parking / Speeding Tickets
The Hirer(s) agree(s) to take full responsibility for these whilst the vehicle is in their possession. The hirer’s details will be passed onto the appropriate authority.
d) Any traffic offence outside the UK
Any charges referred to Oz
 Merch & Touring will be passed onto the hirer with a £30 admin fee added.

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2. Traffic Accidents
Any accident involving a third party is to be notified immediately to Oz
 Merch & Touring. Liability is not to be admitted or discussed with any third party. The hirer must provide the third party and/or any law enforcement officers with the driver’s
details, the company’s name and address, and the company’s Insurance Policy Number. The hirer must take the third party’s
details and pass them onto the company.

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3. £750
The deposit is held/charged against the following:
a) Regarding the hire vehicle: The first £750 of:

- All loss / damage to bodywork / glass / interior / vehicle structure / fittings / spare wheel / supplied tools etc

- Loss / damage to audio/visual/Playstation equipment

- Tyre damage (wear and tear excepted)

b) Regarding 3rd parties:
The first £750 of all damage / injury to third parties and their vehicles
c) Late return of hired vehicle
(see below)
d) Return of the vehicle in a condition requiring an unusual amount of cleaning/ valeting.

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4. Breakdown


In the event of a breakdown, the company will endeavour to offer assistance with the arrangements for vehicle repair, and will endeavour within reason and at its absolute discretion to provide a replacement vehicle if the hired vehicle is unusable for an extended period of time. The company’s financial liability shall extend only to a refund of vehicle hire fee for the time over which the vehicle is unusable. No liability whatsoever is accepted for consequential losses or inconvenience of any kind.

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5. Breakdown cover


All Oz Merch & Touring vehicles are fully covered by the ALP Road Rescue for use both within the UK and the rest of Europe. The hirer may be charged for inappropriate use of breakdown cover. Please check with our office if in doubt.

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6. Incorrect Fuel


The hired vehicle’s fuel type will be clearly marked. If in doubt please check with the company. The company will be entitled to charge the hirer all costs resulting from filling with inappropriate fuel. If the incorrect fuel has been put into the van please contact ALP Road Rescue.

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7. Engine / Mechanical Damage


The hirer will be responsible for all costs relating to the following: a) Failure to maintain correct oil and water levels b) Incorrect fuel c) Continuing to drive whilst there is an obvious problem.

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8. Travel Outside the UK


The hirer is responsible for providing accessories that may be required by foreign countries, such as warning triangle, spare bulb kits etc. However, most of our vehicles do already have the necessary kit. Please check on collection.

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9. Late Return


The vehicle is due back at Oz Merch & Touring by 10 am prompt on the return day, unless otherwise agreed. Late return may result in an extra day’s hire being charged.

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10. Out-Of-Hours Return


It may be possible to return the vehicle out of hours but ONLY if previously agreed, please check with the Oz Merch & Touring office in advance of your return.

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